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Press Release – Last Seen in Sea Isle: The New Meg Daniels Mystery Turns the Jersey Shore Into a Maze of Lies, Secrets, and Danger

Published in News on May 19, 2026.

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FOR IMMEDIATE RELEASE
Contact: Rob Colding
(609) 654-6500, ext. 330
rcolding@plexuspublishing.com

 

Last Seen in Sea Isle

A vanished man. A beachfront town that looks sunny…until you step inside its secrets.
Meg Daniels is about to learn that the past doesn’t sleep, it stalks.

 

May 12, 2026, Medford, New Jersey—Plexus Publishing, Inc., the independent publisher whose Boardwalk Empire gave rise to an Emmy-winning HBO series and became a New York Times bestseller, announced the release of Jane Kelly’s latest mystery, Last Seen in Sea Isle.

Meg Daniels should know by now that wherever she goes, mystery follows. Her fiancé is taking classes at Stockton University and has befriended Grace Grant, a fellow later-in-life student. Under false pretenses, Grace asks Meg to visit her lavish beachfront house in Sea Isle City, New Jersey, on the same weekend she’s hosting a reunion of pals from the summer of 1969.

Meg discovers that Grace is hoping she’ll track down Guy—last name unknown—who disappeared from Grace’s life on the day of the moon landing. Without much to go on, Meg looks into Guy’s whereabouts, but something doesn’t feel right about her new case. The reunion guests treat her like a servant. Someone seems to be following her. She’s convinced that one of Grace’s neighbors is hiding a dark secret. And it’s obvious that Grace is leaving out important details from her past.

Is Guy the infamous Garden State Parkway killer, as some of Grace’s friends believe? This cold case turns into a race against the clock when Meg realizes that finding would-be murderer Guy could be the key to saving a life.

Advance praise for Last Seen in Sea Isle

“Nobody but Jane Kelly could so vividly connect Woodstock, Flower Power, and the Age of Aquarius to a murder mystery looming over old friends reuniting today.”

–Tom Straw, New York Times and USA Today bestselling author

“As with all of Jane Kelly’s Jersey Shore mysteries, Last Seen in Sea Isle combines regional flavor with a sharp, engaging heroine you’ll want to follow anywhere. This story draws the reader in as much through Meg’s wry insights as by the secrets she uncovers. With details that vividly evoke both the summer of 1969 and today’s Jersey Shore, the mystery unfolds toward a conclusion as poignant as it is revealing.”

-Matty Dalrymple, author of the Ann Kinnear Suspense Novels and the Lizzy Ballard Thrillers

“A Jersey Shore reunion mystery that draws you in as deeply as a riptide during a hurricane.”

–Linda Rawlins, author of the Misty Point Mystery series

 

About the Author

Jane Kelly began vacationing at the Jersey Shore at the age of five months and has returned every year since. A graduate of Chestnut Hill College, she has an MS in Information Studies from Drexel University and an MPhil in Popular Literature from Trinity College Dublin. Two of her Meg Daniels mysteries, Missing You in Atlantic City and Strangers in the Avalon Dunes, won Independent Publisher Book Award silver medals for mid-Atlantic fiction. Jane currently lives in the Philadelphia area.

The author is available for interviews and personal appearances through the Plexus Marketing Department. Contact Rob Colding, Book Marketing Manager, at 609/654-6500, ext. 330, or by email at rcolding@plexuspublishing.com. For more about Last Seen in Sea Isle, including a list of the Meg Daniels mysteries, visit the author’s book page.

 

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Press Release – KMWorld Europe and Taxonomy Boot Camp London make strong European debut

Published in News on April 28, 2026.

NEWS RELEASE
FOR IMMEDIATE RELEASE

KMWorld Europe and Taxonomy Boot Camp London make strong European debut.

London, UK April 2026 — KMWorld Europe and Taxonomy Boot Camp London made a highly successful European debut on 14–15 April 2026, drawing more than 250 attendees from 29 countries and signalling growing momentum for knowledge management and taxonomy in the AI era.

Held at America Square Conference Centre in the heart of the City of London, the co-located events brought together knowledge managers, taxonomists, content strategists, and technology leaders for two days of high-impact insights, practical case studies, and cross-disciplinary networking. Sectors represented included accountancy and professional services, banking and finance, engineering, FMCG, government and public bodies, healthcare, higher education, law, travel and leisure, publishing, and retail. All-Access passes enabled attendees to move seamlessly between both conferences to make the most of keynotes, four conference tracks, workshops, the sponsor showcase, and networking opportunities.

Curated by Programme Chairs Dawn Brushammar and Helen Lippell, the conference agendas combined strategic thinking with real-world application. Speakers from organisations including the United Nations, Expedia, Indeed, Financial Times, Cancer Research UK, Vinted, Genentech, the Publications Office of the European Union, and the Royal College of Psychiatrists shared actionable approaches to managing and scaling organisational knowledge in increasingly complex digital environments.

Making its UK debut, KMWorld Europe expanded the reach of the long-running KMWorld conference, which has been held in the USA for nearly thirty years, focusing on knowledge sharing, collaboration, content discoverability, and business impact. Alongside it, Taxonomy Boot Camp London returned in person for the first time since 2019, offering in-depth sessions on taxonomies, metadata, and knowledge graphs, as well as practical guidance on governance, content organisation, enterprise search, and AI applications. The co-located format fostered cross-disciplinary learning and strengthened connections across related professional communities. AI was a unifying theme throughout, with sessions exploring how structured knowledge and content are becoming critical to innovation, efficiency, and enterprise-wide transformation.

Keynotes from Ben Clinch (Ortecha) and Noz Urbina (Urbina Consulting) set the tone, highlighting the rising importance of knowledge disciplines in shaping the future of AI. Both emphasised the growing recognition of taxonomy, governance, and content strategy as essential business capabilities.

Posting on social media, Ben Clinch said,

“Wow. Three days of total immersion in a super inspiring group of people at KMWorld Europe and Taxonomy Boot Camp… What a warm, welcoming and supportive community of consummate professionals. I have learned so much and met so many inspiring people during the week from 29 countries … What struck me is that there are many paths that lead into Knowledge Management and Taxonomy work, yet there is a common thread of a thirst for truth combined with the drive to empower others with knowledge.

Knowledge management, taxonomy and context are undoubtedly the most critical aspect of empowering the world to benefit safely from the new wave of AI. There were so many utterly phenomenal talks and opportunities for sidebar conversations. It will take me weeks to process”.

Noz Urbina concurred:

“This was a great conference. It was exactly what events do best: buzzing conversations and community anchored around concentrated, practical thinking from people who work on hard on these problems for a living …The biggest takeaway: this is our time. Anyone working in curating, structuring, or governing content and knowledge, or architecting the models and systems that dose it out at the right time on the right channel, everything you’ve been trying for years has suddenly become the world’s greatest asset. Whether it’s operations for managing the processes, collaboration skills to wrangle the people and expertise, or technical skills to map it to models and machines. AI’s need it all …”.

“The strong attendance and sponsor support reflect the growing demand for expertise in knowledge and information management,” said Tom Hogan, Sr., President and CEO of organisers Information Today, Inc. “These events provided a timely platform for collaboration and insight – and we’re looking forward to building on this success when we return to Europe in Spring 2027.”

KMWorld Europe and Taxonomy Boot Camp London will return to London in April 2027.

To maintain momentum, two virtual half-day events – Bite-Sized KMWorld Europe (23 September) and Bite-Sized Taxonomy Boot Camp London (7 October) – are scheduled for later this year.

Ends

About KMWorld Europe & Taxonomy Boot Camp London:
KMWorld.com/Europe
taxonomybootcamp.com/London

2026 Sponsors included: eGain, KMS Lighthouse, Squirro, Altuent Atlas, FT Professional, Index AI, MFiles, Mindbreeze, Paligo, Lexis Nexis, Xemma, Graphwise, Graphifi.

Media Contact:
Caroline Milner, Information Today, Inc.
E: cmilner@infotoday.com

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Press Release – KMWorld expands into Europe with the launch of KMWorld Europe 2026 and Taxonomy Boot Camp London

Published in News on October 29, 2025.

London, UK, 28 October 2025

KMWorld, North America’s leading knowledge management conference and community, is expanding internationally with the launch of KMWorld Europe and Taxonomy Boot Camp London.

The co-located two-day conferences will bring together knowledge managers, taxonomy and metadata specialists, content leaders, information architects, and other digital workplace innovators from across Europe and beyond. Attendees will gain actionable insights, practical skills, and strategic connections to strengthen organisational knowledge management (KM), optimise content, and drive business performance in a rapidly evolving digital landscape.

For more than 20 years, the KMWorld conference – and associated website, magazine, and newsletter – has been the premier destination for professionals in knowledge management and digital transformation. With the introduction of KMWorld Europe, the community will now have a dedicated platform in Europe to share best practice, explore the latest technologies, and develop strategies for success in today’s fast-moving knowledge economy.

Running alongside KMWorld Europe, Taxonomy Boot Camp London returns to an in-person format for the first time in six years. As before, the conference will offer a focused exploration of taxonomies, ontologies, metadata, and other foundational disciplines that underpin enterprise search, content management, and AI-powered knowledge solutions. Delegates will benefit from expert-led sessions, real-world case studies, and interactive workshops to strengthen the frameworks that drive smarter, more effective information use and the conferences will share keynote sessions and networking activities.

“Knowledge management and taxonomy are critical to how organisations operate, innovate, and deliver value,” said Tom Hogan, president and CEO of Information Today, Inc. “With KMWorld Europe and Taxonomy Boot Camp London, we’re bringing KMWorld’s renowned expertise and community spirit to Europe, creating a new forum for international collaboration and professional growth“.

The highly respected programme chairs, Dawn Brushammar (KMWorld Europe) and Helen Lippell (Taxonomy Boot Camp London), will steer the development of the conference.

KMWorld Europe Programme Chair, Dawn Brushammar, comments, “Knowledge has never been more abundant, but it is also becoming more fragmented. As organisations tackle AI implementation, shifting workplaces, and rising expectations for speed and scale, the same key challenges remain: identifying, surfacing and connecting knowledge. That’s why I’m so excited about KMWorld Europe. Under this year’s theme, Smarter Together: The Future of Knowledge, we’re bringing together thinkers, builders, and doers who are shaping how we think about knowledge. My hope is that we will not only discuss the future of knowledge management but also help create it together“.

Taxonomy Boot Camp London’s programme chair, Helen Lippell, said, “I’m so pleased that Taxonomy Boot Camp London is back in person. Since our first conference in 2016, it’s grown into an essential event for anyone working with taxonomies, ontologies, metadata, knowledge graphs, AI, and search. This year’s theme, shared with KMWorld Europe, Smarter Together: The Future of Knowledge, really captures the spirit of our international community coming together in London to share ideas, learn from each other, and make new connections. I can’t wait to hear the conversations that will shape the future of taxonomy and to welcome delegates from across Europe and beyond. See you in London!”

Highlights of the events include:

  • Keynote sessions from global thought leaders and industry pioneers
  • Case studies showcasing successful knowledge strategies in leading organisations
  • Practical workshops and tutorials offering skills and tools for immediate application
  • A solutions showcase featuring key KM and taxonomy tech and solutions
  • Networking opportunities to connect with peers, partners, and subject-matter experts

Registration for KMWorld Europe and Taxonomy Boot Camp London is open, with generous early bird conference discounts available, and a combined pass for access to both events. Programme details and speaker announcements will follow in the coming weeks.

For updates, visit:

– ends –

About KMWorld

KMWorld is a leading global publisher, conference organiser, and community for professionals in knowledge management, content management, and information organisation. Its flagship KMWorld conference, held annually in Washington, D.C., has been the gold standard in KM for over two decades, and the addition of KMWorld Europe brings global perspective to KM education, insights, and networking opportunities for organisations seeking to unlock the power of knowledge to achieve business success.

About Taxonomy Boot Camp London

Since its inception in 2016, Taxonomy Boot Camp London has been regarded as Europe’s premier conference dedicated to exploring taxonomies, ontologies, metadata, and the information structures that power today’s digital businesses. Returning to London in April 2026, the event brings together taxonomy practitioners, information architects, content managers, knowledge leaders, and AI specialists for two days of in-depth learning and networking.

Media Contact:
Caroline Milner, Marketing Manager, Europe
Information Today, Inc
E: cmilner@infotoday.com

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Press Release: From Pandemic Pivot to AI Era: What’s Next for Online Teaching in K–12 Education

Published in News on August 19, 2025.

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From Pandemic Pivot to AI Era: What’s Next for Online Teaching in K–12 Education

Online Teaching in K-12, 2nd Edition

Online Teaching in K-12, 2nd Edition

Online Teaching in K–12, Second Edition

Navigating the New Era of K–12 Online Education: Second Edition of Online Teaching in K–12 Tackles Post-Pandemic and AI-Driven Classrooms

MEDFORD, NJ, UNITED STATES, August 19, 2025— Information Today, Inc. (ITI) announced the publication of Online Teaching in K–12: Models, Methods, and Best Practices for Teachers and Administrators, Second Edition, edited by Sarah Bryans-Bongey and Kevin J. Graziano.

Education has changed forever. In the wake of the COVID-19 pandemic’s rapid pivot to online learning and the meteoric rise of generative AI in classrooms, K–12 educators face a dramatically different teaching landscape. The newly released Online Teaching in K–12: Models, Methods, and Best Practices for Teachers and Administrators, Second Edition, delivers the comprehensive, up-to-date guidance needed to meet this moment.

Building on the success of the first edition, this fully revised volume brings together twenty-nine leading experts and practitioners to share frameworks, models, tools, and field-tested strategies for online and blended learning success. Designed for teachers, administrators, program managers, policymakers, and faculty in teacher preparation programs, it’s a practical handbook and a forward-looking roadmap for effective digital instruction.

Key updates in this edition include:

  • Post-pandemic strategies for sustainable and effective online and hybrid learning
  • Integration of generative AI tools to enhance teaching, engagement, and assessment
  • Actionable frameworks and case studies from experienced educators in the field

“This timely book offers practical strategies for designing and delivering high-quality K–12 online instruction. Covering inclusive frameworks, assistive technologies, AI, and mobile tools, it addresses both the social and pedagogical dimensions of digital teaching,” said Leigh Edward Zeitz, Ph.D., Professor Emeritus of Learning Technologies, University of Northern Iowa. “I would use this as a textbook in courses on online teaching methods and recommend it for professional development.”

Whether you are a pre-service teacher building foundational skills or a veteran educator rethinking your approach, Online Teaching in K–12, Second Edition provides the insights you need to design engaging courses, leverage technology effectively, and lead a successful online program.

About the Editors

Sarah Bryans-Bongey, Ed.D., is an educator, researcher, and instructional designer with experience in K–12 and higher education. She earned her doctorate in teaching and learning from the University of Minnesota and has held tenured faculty positions in the education departments of Nevada State University and the University of Northern Iowa. A recipient of Nevada State University’s 2016 Teaching Excellence Award, she currently designs courses and teaches at multiple universities. Her research focuses on online learning, Universal Design for Learning (UDL), and technology integration.

Kevin J. Graziano, Ed.D., is a professor of education at Nevada State University (NSU). He received his doctorate in international and multicultural education with a minor in educational technology from the University of San Francisco. His teaching and research interests include teacher education, educational technology, and teaching English as a second language. He has been teaching online since 2003.

Online Teaching in K–12: Models, Methods, and Best Practices for Teachers and Administrators, Second Edition (415 pp/paperback/$39.50/ISBN 978-1-57387-615-5) is published by Information Today, Inc. (ITI) and is available wherever quality books and ebooks are sold. For more information, call (800) 300-9868; fax (609) 654-4309; email custserv@infotoday.com, or visit the ITI website at store.infotoday.com.

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Press Release – Streaming Media Announces Andy Beach as Chair for 2025 Event in Santa Monica

Published in News on April 14, 2025.

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Medford, NJ, April 14, 2025 / Streaming Media is proud to announce that Andy Beach will serve as the chair for Streaming Media 2025, set to take place at the Fairmont Miramar in Santa Monica from October 6-8, 2025. With a career spanning cutting-edge video technologies, streaming advancements, and media innovation, Beach brings a wealth of expertise and leadership to the premier industry event.

Streaming Media has long been the go-to source for thought leadership, trends, and insights into the ever-evolving streaming industry. Each year, our events bring together the brightest minds, most innovative companies, and key decision-makers to discuss the technologies, strategies, and business models shaping the future of online video. From AI-powered streaming solutions to ultra-low-latency delivery, Streaming Media conferences provide an essential forum for industry professionals to connect and collaborate.

“We are thrilled to welcome Andy Beach as the chair for Streaming Media 2025,” said Streaming Media Editor-in-Chief Steve Nathans-Kelly. “His passion for streaming, deep technology knowledge, and clear and insightful vision of where this industry is headed will be invaluable in shaping a conference that delivers unparalleled insights and actionable takeaways for our attendees.”

“Streaming Media is where I learned a lot of what informed my education in this space,” said Beach, a longtime Microsoft Media CTO who has been a featured speaker at Streaming Media events for nearly 20 years and keynoted Streaming Media NYC in 2024. “So I was super-excited when they reached out and asked if I’d be interested in chairing the program.”

Streaming Media 2025 will feature keynotes, panel discussions, hands-on workshops, and networking opportunities with the industry’s top leaders. Attendees can expect engaging discussions on the latest technology innovations and monetization strategies, and a new emphasis on connecting content creators with streaming platforms and technology providers in our increasingly creator-driven media ecosystem.

While it may seem audacious to pack technology, monetization, and content strategy into one program, Beach said, “Independents in this space already have to wear all those hats—technology, monetization, content strategy—whether they like it or not. They don’t want to go to three different shows to piece it all together. They want to know where the pulse is right now, and that pulse is shifting so fast, you can’t wait for next year’s NAB to catch up. You need a check-in between. That’s exactly what Streaming Media 2025 is designed to be.”

For more information about Streaming Media 2025 and to stay updated on registration details, visit https://www.streamingmedia.com/conferences/2025

Qualified media representatives are invited to attend the conference. Registration is open to working journalists and analysts with commercial news organizations. To request press credentials or learn more about media registration, please contact our media representative.

About StreamingMedia.com Events 

StreamingMedia.com’s conferences and expos are the world’s largest and most prestigious events for the business and technology of online, OTT, and CTV video. Bringing together leading companies and technologies, StreamingMedia.com events are the industry’s meeting place for streaming media professionals who want to learn, network, and make business deals. Executives and decision makers from all over the world attend these annual events. Focused on the business of streaming media in the media and entertainment, enterprise, education, and broadcast sectors, these shows are the industry’s leading forum, bringing together digital media experts and professionals to exchange ideas, strategies, and success stories.

Contact: Sheila Willison
Information Today, Inc.
(859) 278-2223, ext. 101
sheila@infotoday.com

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Press Release – KM & AI Summit 2025: Empowering AI-Driven Knowledge Management

Published in News on November 19, 2024.

The Knowledge Management and AI Conference—The New Era of KM

Professionals from all industries are invited to attend the KM & AI Summit 2025 in Scottsdale, Ariz., from March 17–19 at the JW Marriott Scottsdale Camelback Inn Resort and Spa. This premiere event, brought to you by Information Today, Inc., the organizers of KMWorld, brings together thought leaders, technologists, KM practitioners, and industry experts to explore cutting-edge strategies for managing organizational knowledge and leveraging the power of AI to drive transformation.

Highlights of the Summit include:

  • Keynotes and plenary sessions from global AI and KM leaders who will share strategies for leveraging AI to optimize knowledge management.
  • Expert panels on real-world applications of AI in KM, ethical considerations, and emerging trends.
  • Discussion-based sessions facilitated by KM leaders and designed to allow you to voice your opinions and help craft strategies for your organization’s unique situation.
  • The top solutions providers will be present to show you cutting-edge software and services designed to help you leverage AI to transform your enterprise.
  • Networking Opportunities that will allow attendees to connect with peers, exchange ideas, and establish valuable industry contacts.

This summit is a must-attend event for KM professionals, AI specialists, data scientists, and business and IT leaders looking to drive innovation and efficiency within their organizations through AI. This summit will empower attendees to implement forward-thinking KM strategies that harness the full potential of AI.

Register now to be part of this transformative journey in Scottsdale. Super early bird registration is open until Jan. 1, 2025, when you register with code SUPER.

For more information about the event and sponsorship opportunities, please visit the KM & AI Summit website. https://www.kmworld.com/KMAISummit/2025/Default.aspx

About Information Today, Inc.

Information Today, Inc., (informationtodayinc.com) is a leading publisher and conference organizer in the field of technology and technology applications in today’s enterprise. In addition to producing the KMWorld, Enterprise AI World, and Data Summit, Information Today, Inc. publishes KMWorld, Database Trends & Applications, and Enterprise AI World
magazines and their corresponding websites (kmworld.com, enterpriseaiworld.com, and dbta.com). The company also publishes Big Data Quarterly, CRM, Streaming Media, and Speech Technology magazines and organizes several other technology conferences.

Contact: Sheila Willison
Information Today, Inc.
(859) 278-2223, ext. 101
sheila@infotoday.com

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Press Release – CRM Magazine Names Its 2024 Industry Leaders in September

Published in News on September 5, 2024.

New York, NY, September 5, 2024 / — CRM magazine has announced the winners of its 23rd annual CRM Industry Awards in its September 2024 issue and during the Sept. 3 broadcast of “CRM Playaz,” a weekly livestream podcast hosted by CRM industry analysts Paul Greenberg and Brent Leary.

The CRM Industry Awards honor the leading providers of customer service, marketing, and sales technologies and services across 11 categories. Additionally, CRM magazine named five exceptionally innovative companies as Conversation Starters.

CRM Industry Leader Awards

The editors of CRM determined the recipients of the CRM Industry Awards with input from industry analysts and consultants. CRM magazine asked its extensive panel of analysts/consultants two basic questions: If a client asked for your top five recommendations in a particular category, which vendors would you suggest and why? Based on those answers, recipients of the 2024 CRM Industry Awards are listed below in their respective categories:

  • Enterprise CRM Suite: Microsoft, Oracle, Pegasystems, Salesforce, and Zoho.
  • Midmarket/SMB CRM Suite: Creatio, HubSpot, Salesforce, SugarCRM, and Zoho, with Monday CRM, Freshworks, and Pipedrive as “Niche Players.”
  • Complete Customer Experience Suite: Five9, Genesys, NICE, Oracle, and Verint, with USAN as a “Niche Player”
  • Contact Center Infrastructure: Amazon Web Services, Five9, Genesys, NICE, and Verint, with Content Guru, Sprinklr, USAN, and Microsoft as “Niche Players.”
  • Contact Center Interaction Analytics: CallMiner, Cresta, Genesys, NICE, and Verint, with ASAPP, Observe.AI, HumanFirst, Invoca, SearchUnify, and USAN as “Niche Players.”
  • Data Management Solution: Adobe, Informatica, Oracle, SAP, Salesforce, with Experian as a “Niche Player.”
  • Workforce Engagement Management: Calabrio, Genesys, NICE, SuccessKPI, and Verint.
  • Business Intelligence/Analytics: Domo, Microsoft, Oracle, Salesforce, and Zoho, with ConstantContact, Active Campaign, and Klaviyo as “Niche Players.”
  • Marketing Automation: Adobe, HubSpot, Salesforce, SugarCRM, and Zoho.
  • Salesforce Automation: Microsoft, Oracle, Salesforce, SugarCRM, and Zoho, with Spotlogic, Monday CRM, Freshworks, and Pipedrive as “Niche Players.”
  • Generative AI Engine: Anthropic (Claude), Google (Gemini), Microsoft (Copilot), OpenAI (ChatGPT), Salesforce (Einstein).

CRM magazine’s goal with the CRM Industry Awards is to provide companies with a short list of companies they should consider for an initial purchase or technology upgrade in any of the 11 product categories covered. They’ll still need to do their due diligence before selecting the vendor and solution that is right for them, but we hope to at least give a few suggestions to get them started.

The CRM Conversation Starters

CRM magazine also named five companies as Conversation Starters for 2024. They were Bloomreach, Cognigy, DoubleVerify, Klaviyo, and SoundHound AI.

“This year, as we name the industry leaders in 11 CRM software categories, it’s important to note that none of these types of software can work effectively without data that is current, relevant, or accurate,” said Leonard Klie, editor of CRM magazine. “Effective CRM requires companies to start with clean data, invest in the right tools to collect, store, and make sense of it, regularly review and update it, and train employees in how to use it.

“Luckily, CRM is still a vibrant industry that is expected to grow substantially over the next few years,” Klie continued. “The CRM software market is highly competitive. That’s why we started our awards program in September 2002, and why we continue to highlight the top vendors to this day.”

Congratulations to all of the winners. If you would like to promote your award, you may access images here.

About CRM Magazine

CRM magazine is the leading publication of the customer relationship management industry, covering sales, marketing, and customer service strategies and technologies. For more information about the magazine, its editorial calendar, or CRM in general, please visit www.destinationCRM.com. The magazine and the destinationCRM.com website are properties of CRM Media, a division of Information Today, Inc.

Contact: Sheila Willison
Information Today, Inc.
(859) 278-2223, ext. 101
sheila@infotoday.com

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Press Release – Information Today, Inc. Presents a Deep Dive into the World of Artificial Intelligence with the Enterprise AI World Sourcebook

Published in News on September 4, 2024.

Information Today, Inc. Presents a Deep Dive into the World of Artificial Intelligence with the Enterprise AI World Sourcebook

MEDFORD, N.J., Aug. 26, 2024 /PRNewswire-PRWeb/ — Information Today, Inc. today released the inaugural publication of its Enterprise AI World Sourcebook, a comprehensive look at the issues involved in introducing and implementing AI solutions within the enterprise, accompanied by an overview of the major players in the enterprise AI space. The Sourcebook is designed to help business and IT leaders navigate the complex world that AI, particularly GenAI, they now confront.

Chapters in the Sourcebook are written by notable experts in the field, including John O’Brien, Daniel Rasmus, Seth Earley, Colin Levy, and Joe McKendrick, along with long-time journalists who follow high tech, such as Jelani Harper, Jim Larson, and Phillip Britt. Topics covered include the future of work in an AI world, upskilling and reskilling, data quality, rethinking the data stack, and AI governance. Other sections expound upon the rise of generative AI and large language models (LLMs) as well as adding value using knowledge graphs, vector databases, and ontologies.

In addition to this publication, a new website, enterpriseaiworld.com, delivers industry news, trends analysis, case studies, and market research to professionals who evaluate, recommend, purchase, and use enterprise AI technology products and services. The website also connects visitors with white papers, web events, and other learning opportunities in the field that provide real-world insights and actionable advice on essential technologies and emerging best practices.

“We’re excited to introduce the Enterprise AI World Sourcebook and enterpriseaiworld.com,” remarked Tom Hogan, Publisher, Information Today, Inc. “These unique resources represent a powerful tool for businesses looking to harness the power of artificial intelligence. This launch represents a significant step toward our mission to empower organizations with the knowledge they need to drive innovation, optimize operations, and achieve financial goals.”

Subscribe to the free charter subscription to receive the next issue of this magazine. Free subscriptions are available to US addresses.

Publication of the Enterprise AI World Sourcebook follows the successful introduction of the Enterprise AI World conference in 2023. Co-located with the KMWorld conference, it will be held again in Washington DC, November 18-19, 2024.

In 2025, Information Today, Inc. plans to expand its coverage of enterprise AI by initiating a quarterly publication. Taken together, these publications and conferences offer invaluable resources with practical insights, strategies, and real-world examples to guide organizations in successfully implementing AI technologies.

About Enterprise AI World

A new publication from Information Today, Inc., Enterprise AI World Sourcebook, provides a comprehensive look at the issues and the major players involved in the enterprise artificial intelligence space. Following on from the Sourcebook, Enterprise AI World will be a quarterly publication beginning in 2025. Both are natural extensions of Information Today’s Enterprise AI World conference, which is co-located with the KMWorld conference, held every November in Washington DC. The website, www.enterpriseaiworld.com, provides ongoing commentary, industry news, and trends analysis.

About Information Today, Inc.

Information Today, Inc. is a multi-platform publisher, producing content for a diverse professional audience. In addition to the forthcoming Enterprise AI World, its publications and websites include KMWorld, Database Trends & Applications, Big Data Quarterly, and Speech Technology, among others. Each publication provides the data, information, and insights necessary to power critical business decisions. As a conference and exhibition organizer, Information Today, Inc. organizes and produces a variety of events including Enterprise AI World, KMWorld, Data Summit, and the AI & Machine Learning Summit, which deliver the unique experiences necessary to spark innovation, connect people, and achieve business objectives. It provides the content and insight to inform markets and bring together communities of buyers and sellers.

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Press Release – CRM Magazine Names Its Sixth Annual List of “Top 100” Vendors

Published in News on July 8, 2024.

NEW YORK, July 8, 2024 — CRM magazine has compiled its annual list of the “Top 100” vendors of customer relationship management technology for customer service, marketing, and sales. The list appears in CRM’s July/August 2024 issue.

Along with the vendor list, CRM’s editors also identified the top market trends in customer service, marketing, and sales. Not surprisingly, artificial intelligence tops that list.

“Since its earliest days, the goal of CRM technology has always been to help companies better address customer needs. Along the way, radical and highly disruptive technology change has rocked the CRM world. Now in its sixth year, the CRM Top 100 issue puts a spotlight on companies that have brought that change to life,” said Leonard Klie, editor of CRM magazine. “Technology is great, and we encourage you to look at the vendors on our Top 100 list if you are considering adding something to your CRM tech stack. But, keep in mind that technology is only one part of the equation. Processes and people are just as vital.”

Below is the list of companies making this year’s “CRM Top 100:”

  • 8X8
  • ActionIQ
  • Ada
  • Adobe
  • Aircall
  • Airship
  • Alvaria
  • Amazon Web Services
  • Aquant
  • AskNicely
  • Balto Software
  • Boost AI
  • Calabrio
  • CallMiner
  • CallTrackingMetrics
  • Cisco
  • Cogito
  • Cognigy
  • Constant Contact
  • Conversica
  • Coveo
  • Creatio
  • Cresta
  • CSG International
  • Dialpad
  • eGain
  • Emplifi
  • Enghouse
  • Esker
  • Five9
  • Forsta
  • Freshworks
  • Genesys
  • Gladly Software
  • Google
  • Gridspace
  • Gryphon.AI
  • Helpshift
  • Highspot
  • HubSpot
  • IBM
  • Informatica
  • InMoment
  • InsideSales
  • Interactions
  • Intercom
  • Intouch Insight
  • Keap
  • Khoros
  • Kore.ai
  • Leadspace
  • LivePerson
  • Mailchimp (Intuit)
  • Medallia
  • Microsoft
  • Momentive
  • Movate
  • mParticle
  • Nextiva
  • NGDATA
  • NICE
  • Observe.AI
  • OneMagnify
  • Optimizely
  • Optimove
  • Oracle
  • PandaDoc
  • Pegasystems
  • PipelinerCRM
  • Qualtrics
  • Qlik
  • Redpoint Global
  • Replicant
  • RingCentral
  • Salesforce
  • SAP
  • SAS Institute
  • ServiceNow
  • Simon Data
  • Sisense
  • SmartAction
  • Sprinklr
  • Stellar Elements (Amdocs)
  • SugarCRM
  • Talkdesk
  • Tealium
  • TeamSupport
  • TTEC
  • Twilio
  • UJET
  • Uniphore
  • Upland Software
  • USAN
  • Verint
  • Vonage (Ericsson)
  • Xactly
  • Yellow.AI
  • Zendesk
  • Zoho
  • ZoomInfo

“Vendors on the “CRM Top 100” list represent the industry elite when it comes to helping companies better interact with their customers and prospects throughout the entire customer lifecycle, from initial outreach to post-sales support and beyond,” Klie said. “Companies can’t go wrong by looking at these leading vendors for any customer service, marketing, or sales deployment they might be looking to make this year.”

The 2024 Top 100 have been published in the July/August 2024 issue of CRM magazine—available online at https://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=164813.

Download the Top 100 logo to use in your promotion.

About CRM Magazine

CRM magazine is the leading publication of the customer relationship management industry, covering sales, marketing, and sales strategies. For more information about the magazine, its editorial calendar, or CRM in general, please visit  www.destinationCRM.com. The magazine and the destinationCRM.com website are properties of CRM Media, a division of Information Today, Inc.

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Press Release – CRM Magazine Names Its 2021 Industry Leaders

Published in News on August 31, 2021.

NEW YORK, August 30, 2021 — CRM magazine has announced the winners of its 20th annual CRM Industry Awards in its September 2021 issue. The CRM Industry Awards honor the leading providers of customer service, marketing, and sales technologies and services across 10 categories. Additionally, CRM magazine named six exceptionally innovative companies as Conversation Starters.

CRM Industry Leader Awards

The editors of CRM determined the recipients of the CRM Industry Awards with input from industry analysts and consultants. CRM magazine asked its extensive panel of analysts/consultants two basic questions: If a client asked for your top five recommendations in a particular category, which vendors would you suggest and why? Based on those answers, recipients of the 2021 CRM Industry Awards are listed below in their respective categories:

  • Enterprise CRM Suite: Microsoft, Oracle, SAP, Salesforce, SugarCRM;
  • Midmarket/SMB CRM Suite: Freshworks, HubSpot, Salesforce, SugarCRM, Zoho CRM;
  • Contact Center Infrastructure: Avaya, Genesys, NICE CXone, Twilio, Zoom Video Communications (Five9);
  • Contact Center Analytics: CallMiner, Gridspace, NICE, Qualtrics, Verint Systems;
  • Workforce Optimization: Alvaria, Calabrio, Genesys, NICE, Verint Systems;
  • Contact Center Outsourcing: Alorica, Concentrix, Sitel Group, TTEC, Teleperformance;
  • Business Intelligence/Analytics: Looker (Google), Microsoft, Qlik, SAS, Salesforce (Tableau);
  • Customer Data Platforms: Adobe, Microsoft, Oracle, Salesforce, Twilio Segment;
  • Marketing Automation: Adobe, HubSpot, Oracle, Salesforce, SugarCRM;
  • Salesforce Automation: Microsoft, Oracle, Salesforce, SAP, SugarCRM.

“In a nutshell, our goal with the CRM Industry Awards over the past 20 years has always been to provide the five leading solutions, as determined by our pool of industry analysts and consultants, that should be on your radar if you are considering an initial purchase or technology upgrade in any of the 10 product categories covered. You’ll still need to do your due diligence before selecting the vendor and solution that is right for your company, but we hope to at least give you a few suggestions to get you started on your way,” CRM Editor Leonard Klie said.

CRM magazine also named six companies as Conversation Starters for 2021. They were Amazon Web Services (AWS), Facebook, Qualtrics, Uniphore, Zendesk, and Zoom Video Communications.

About CRM Magazine

CRM magazine is the leading publication of the customer relationship management industry, covering sales, marketing, and customer service strategies and technologies. The magazine also produces the annual CRM Evolution conference. Each of these properties is designed to serve customer-centric business initiatives and leaders who recognize CRM as a key strategy for creating enhanced customer value in any industry. For more information about the magazine, its editorial calendar, or CRM in general, please visit  www.destinationCRM.com. The magazine and the destinationCRM.com website are properties of CRM Media, a division of Information Today, Inc.

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Press Release – CRM Magazine Names Its 2020 Industry Leaders

Published in News on September 1, 2020.

NEW YORK, September 1, 2020 — CRM magazine awarded its CRM Industry Leader Awards in its September 2020 issue. The CRM Industry Leader Awards honor the leading providers of contact center, marketing, and sales technologies and services across 10 categories. Additionally, CRM magazine named seven exceptionally innovative companies as Rising Stars.

CRM Industry Leader Awards

The editors of CRM determined the recipients of the CRM Industry Leader Awards with input from industry analysts and consultants. CRM magazine asked its extensive panel of analysts/consultants two basic questions: If a client asked for your top five recommendations in a particular category, which vendors would you suggest and why? Based on those answers, recipients of the 2020 CRM Industry Leader Awards are listed below in their respective categories:

  • Enterprise CRM Suite: Microsoft, Oracle, SAP, Salesforce, SugarCRM;
  • Midmarket/SMB CRM Suite: Creatio, HubSpot, Microsoft, Salesforce, Zoho CRM;
  • Contact Center Infrastructure: Cisco, Five9, Genesys, NICE inContact, Twilio;
  • Contact Center Analytics: CallMiner, Clarabridge, NICE, Sestek, Verint Systems;
  • Workforce Optimization: Aspect, Calabrio, NICE, OnviSource, Verint Systems;
  • Contact Center Outsourcing: Alorica, Concentrix, Sitel Group, TTEC Holdings, Teleperformance;
  • Business Intelligence/Analytics: Looker (Google), Microsoft, Qlik, SAS, Tableau Software (Salesforce);
  • Customer Data Platforms: Adobe, Microsoft, Oracle, Salesforce, Segment;
  • Marketing Automation: Adobe, HubSpot, Microsoft, Oracle, Salesforce;
  • Salesforce Automation: Freshsales (Freshworks), HubSpot, Microsoft, Oracle, Salesforce.

“In this, our 19th annual awards issue, many of the same companies that have led the industry for years appear in these new lists. After all, industry leaders don’t change dramatically from one year to the next. True industry leaders have staying power, amplified by a long and storied history of innovation, a solid value proposition, and the tools to take customers where they want to go,” said Leonard Klie, editor of CRM magazine.  “We congratulate all of the companies mentioned in the awards features this year.”

CRM magazine also named seven companies as Rising Stars for 2020. They were Kustomer, LivePerson, SalesLoft, Sprinklr, Terminus Software, Voximplant, and Zoom Video Communications.

About CRM Magazine

CRM magazine is the leading publication of the customer relationship management industry, covering sales, marketing, and customer service strategies and technologies. The magazine also produces the annual CRM Evolution conference. Each of these properties is designed to serve customer-centric business initiatives and leaders who recognize CRM as a key strategy for creating enhanced customer value in any industry. For more information about the magazine, its editorial calendar, or CRM in general, please visit  www.destinationCRM.com. The magazine and the destinationCRM.com website are properties of CRM Media, a division of Information Today, Inc.

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Press Release – CRM Magazine Names Its Second Annual “Top 100” Vendors

Published in News on July 30, 2020.

CRM magazine recognizes the top providers of customer relationship management technology for customer service, marketing, and sales.

NEW YORK, July 24, 2020–CRM magazine has compiled its 2020 list of the “Top 100” vendors of customer relationship management technology for customer service, marketing, and sales. The list appears in CRM’s July/August 2020 issue.

Along with the vendor list, CRM’s editors also identified the top trends in customer service, marketing, and sales. Not surprisingly, COVID-19 and the need for automation that it spawned in response to government-mandate shutdown, were top-of-mind across the industry.

“Things were churning along, and then the coronavirus hit. The business disruptions caused by the disease and the government response to it have generated renewed interest in and underscored the crucial role of CRM technology,” observed Leonard Klie, editor of CRM magazine. “Almost overnight, CRM technology became the sole way for companies to continue supporting employees now forced to work remotely, maintaining contact with customers and prospects who could no longer shop in stores, and handling a sharp spike in contact center volume.”

Below is the list of companies making this year’s “CRM Top 100” list and the market segments in which they compete:

3CLogic
Customer Service

6Sense
Marketing

8×8
Customer Service

Act-On Software
Marketing

Adobe
Customer Service, Marketing

Amazon Web Services
Customer Service

Arise Virtual Solutions
Customer Service

Ask Nicely
Customer Service

Aspect Software
Customer Service

Avaya
Customer Service

Aviso

Marketing, Sales

Bigtincan
Marketing, Sales

Bright Pattern
Customer Service

Calabrio
Customer Service

CallMiner
Customer Service

Cisco Systems
Customer Service 

Clarabridge
Customer Service

ClearSlide
Sales

Cogito
Marketing

Concentrix
Customer Service

Confirmit
Customer Service, Marketing

Conga
Sales

Connectwise
Customer Service, Marketing, Sales

Conversica
Customer Service, Marketing, Sales

Conversocial
Customer Service

 Copper
Marketing, Sales

 Coveo
Customer Service, Marketing

Creatio
Customer Service, Marketing, Sales

 Creative Virtual USA
Customer Service

 Cyara Solutions
Customer Service

 Demandbase
Marketing

 DialogTech 
Marketing

Directly
Customer Service

 eGain
Customer Service

 Experian Data Quality
Marketing

 Five9
Customer Service

 Freshworks
Customer Service, Marketing, Sales

 Genesys
Customer Service

 Gladly
Customer Service

 Glance Networks
Customer Service

 Google
Marketing, Sales

 Gridspace
Customer Service

Helpshift
Customer Service

 HubSpot
Marketing

Inference Solutions
Customer Service, Sales

 Infor Global Solutions
Marketing

 Informatica
Marketing, Sales

 InMoment
Customer Service

 Interactions
Customer Service

 Intouch Insight
Customer Service, Marketing

Jacada
Customer Service

Kitewheel
Customer Service

Kustomer
Customer Service

LeanData
Marketing

Linked In
Marketing, Sales

LiveRamp
Marketing, Sales

LogMeIn
Customer Service

Medallia
Customer Service

Melissa
Marketing, Sales

Microsoft 
Customer Service, Marketing, Sales

Mitel Networks
Customer Service

Neustar
Customer Service, Marketing

NICE inContact
Customer Service

NICE 
Customer Service

Nuance Communications
Customer Service

Openprise
Marketing, Sales

Oracle
Customer Service, Marketing, Sales

Outreach
Sales

Pegasystems
Customer Service, Marketing

Precisely (Syncsort)
Marketing, Sales

 Qlik
Marketing

 Radial
Customer Service

Really Simple Systems
Customer Service, Marketing, Sales

 RedPoint Global
Customer Service, Marketing

 RingCentral
Customer Service

Salesforce
Customer Service, Marketing, Sales

 SAP 
Customer Service, Marketing, Sales

 ServiceNow
Customer Service

 SmartAction
Customer Service

 Soffront Software
Customer Service, Marketing, Sales

 SugarCRM
Customer Service, Marketing, Sales

 Talkdesk
Customer Service

TeamSupport
Customer Service

Telenotes
Marketing, Sales

Teleperformance
Customer Service

Thunderhead.com
Marketing, Sales

 TTEC
Customer Service

 Twilio
Customer Service

 UJET
Customer Service

 United States Advanced Network (USAN)
Customer Service

 Validity
Marketing

 Vanilla Forums
Customer Service, Marketing

 Verint Systems
Customer Service

 VHT
Customer Service

 Xactly
Sales

 XANT (InsideSales)
Sales

Zappix
Customer Service

 Zendesk
Customer Service

 Zoho
Customer Service, Marketing, Sales

 ZoomInfo
Marketing, Sales

“Vendors on the “CRM Top 100” list lead the industry when it comes to helping companies better interact with customers and prospects throughout the entire customer lifecycle,” Klie said. “Companies can’t go wrong by looking at any of these vendors for their customer service, marketing, or sales needs.”

About CRM Magazine

CRM magazine is the leading publication of the customer relationship management industry, covering customer service, marketing, and sales strategies. The magazine also produces the annual CRM Evolution and SmartCustomerService conferences. For more information about the magazine, its editorial calendar, or CRM in general, please visit  http://www.destinationcrm.com. CRM magazine and the destinationCRM.com website are properties of CRM Media, a division of Information Today, Inc.

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DBTA Announces The Trend-Setting Products in Data Management and Analysis for 2020

Published in News on December 4, 2019.

DBTA Announces The Trend-Setting Products in Data Management and Analysis for 2020

Database Trends and Applications magazine announced its seventh annual list of trend-setting products in data management and analysis. The list, “DBTA Trend-Setting Products for 2020,” recognizes products in the marketplace that are both innovative and effective in helping customers address evolving challenges and opportunities. In all, 100 products are highlighted in the special December edition of Database Trends and Applications magazine and on the DBTA website, http://www.dbta.com.

“The world of data management and analytics continues to evolve rapidly with new technologies and strategies,” remarked Thomas Hogan, Group Publisher of Database Trends and Applications. “Cutting through the hype and identifying products that deliver results in the real world is more important than ever. This list highlights products that are truly transformative in bringing greater agility, efficiency and innovation to market.”

View this year’s list of trend-setting products here.

About Database Trends and Applications

Database Trends and Applications (DBTA), published by Information Today, Inc., is a bi-monthly magazine, delivering advanced trends analysis and case studies in information management developed by a team with 25 years of market coverage experience. Visit DBTA.com for subscription information. DBTA also delivers groundbreaking research of unparalleled depth and foresight exclusively through its Unisphere Research group.

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CRM Magazine Names Its 2019 Market Leaders

Published in News on August 26, 2019.

CRM Magazine Names Its 2019 Market Leaders

CRM magazine awarded its 18th annual CRM Market Awards in its September 2019 issue. The CRM Market Awards honor the leading vendors of sales and marketing technologies across nine categories. Additionally, CRM magazine named three industry individuals as Influential Leaders; six exceptionally innovative companies as Rising Stars; and three customer companies as Market Elites for their CRM technology deployments.

CRM magazine handed out a total of 66 awards for 2019. Of those, 54 were CRM Market Leader awards, which recognizes the leading vendors across nine industry categories. In each category CRM recognizes one Market Winner, denoting the company receiving the highest overall score from our analysts across a number of judging criteria; four Market Leaders; and a “One to Watch.”

“In this, our 18th annual Market Leader Awards issue, many of the same companies that have led the industry for years continued to shine. A significant change this year, though, was the expansion of the market to accommodate many new vendors. With innovation progressing at speeds that were unimaginable only a few years ago, new vendors are cropping up all the time, and their influence is almost immediate,” said Leonard Klie, editor of CRM magazine.

“On our leaderboards this year, we saw plenty of new vendors that have never appeared before. And even among industry stalwarts—companies that make the leaderboard every year without fail—some of those vendors gained spots in new market segments, having tailored their products to move up market, down market, or into new segments altogether,” Klie said further. “We congratulate all of the companies mentioned in the awards featured this year.”

CRM Market Leader Awards
Recipients of the CRM Market Leader Awards were determined through an extensive process that involves evaluations from industry analysts and consultants regarding product functionality, company direction, customer satisfaction, and cost. These ratings are then run through a proprietary scoring algorithm that also takes into consideration recent company news, partnerships, mergers and acquisitions, customer wins, and financial information.

Recipients of the 2019 CRM Market Awards are listed below in their respective categories and online:

Enterprise CRM Suite
Winner: Salesforce.com
Leaders: Bpm’online, Microsoft, Netsuite, Oracle
One to Watch: Pegasystems

Midmarket CRM Suite
Winner: Salesforce.com
Leaders: Bpm’online, Freshworks, Microsoft, Oracle
One to Watch: Zoho

Small-Business CRM Suite
Winner: Salesforce.com
Leaders: Copper, Keap (Infusionsoft), Microsoft, Zoho
One to Watch: SugarCRM

Sales Force Automation
Winner: Microsoft
Leaders: Bpm’online, Oracle, Salesforce.com, Zoho
One to Watch: Freshworks

Sales Performance Management
Winner: Oracle
Leaders: Microsoft, Salesforce.com, SalesLoft, Xactly
One to Watch: IBM

Marketing Automation
Winner: Salesforce.com
Leaders: Adobe, HubSpot, Oracle, Salesfusion (SugarCRM)
One to Watch: Keap (Infusionsoft)

Business Intelligence
Winner: Tableau Software
Leaders: Domo, Oracle, Salesforce.com, SAS
One to Watch: Microsoft

Data Quality
Winner: Informatica
Leaders: Experian, Oracle, SAS, Syncsort (Trillium)
One to Watch: Information Builders

Consultancies
Winner: Capgemini
Leaders: Appirio (Wipro), Ernst & Young, Infosys, Tata Consultancy Services
One to Watch: Merkle

CRM magazine also named three Influential Leaders. They were the following:

  • Craig Charlton, CEO of SugarCRM
  • Wellford Dillard, CEO of CM Group
  • Harbinder Khera co-founder and CEO of Mindmatrix

CRM magazine also named six Rising Stars. They were the following:

  • 6sense
  • LiveRamp
  • Marchex
  • Movable Ink
  • Validity
  • Yext

This year, three customer companies won Market Elite awards for the outstanding results they achieved from their recent CRM technology deployments:

  • Georgia Tech sees a spike in fan engagement with SalesLoft.
  • JewelryTV improves its online availability with Riversand.
  • Spalding scores big gains with Salesforce.com.

About CRM Magazine
CRM magazine is the leading publication of the customer relationship management industry, covering sales, marketing, and customer service strategies and technologies. The magazine also produces the annual CRM Evolution conference. Each of these properties is designed to serve customer-centric business initiatives and leaders who recognize CRM as a key strategy for creating enhanced customer value in any industry. For more information about the magazine, its editorial calendar, or CRM in general, please visit destinationCRM.com. The magazine and the destinationCRM.com website are properties of CRM Media, a division of Information Today, Inc.

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Press Release — ITI Names New Editor for Library and Book Trade Almanac

Published in News on December 17, 2017.

For Immediate Release
Contact: Joe Menendez
Information Today, Inc.
(609) 654-6266, ext. 331
jmenendez@infotoday.com

ITI Names New Editor for Library and Book Trade Almanac

December 6, 2017, Medford, New Jersey—Information Today, Inc. (ITI) has announced that John B. Bryans, president of JB Bryans Literary (BryLit) and former editor-in-chief and publisher of ITI’s Book Publishing Division, has been appointed editor of Library and Book Trade Almanac (LBTA), formerly The Bowker Annual. Bryans will report to Owen O’Donnell, Director of the ITI Reference Division.

O’Donnell said, “We are confident that John will maintain the level of excellence that Catherine Barr and Dave Bogart brought to LBTA for more than 20 years as co-editors. While the title will retain the information and statistics that have made the book an essential resource for librarians in their work, John is looking forward to introducing new voices, themes, and innovations.”

LBTA is the leading annual publication providing reports, calendars, statistics, and research at the junction of the library and book publishing industries. For more information or to participate in the 2018 63rd edition, contact the editor at jbryans@infotoday.com or (609) 922-0369, or visit the Information Today, Inc. website at www.infotoday.com.

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